FAQ's

1.What is an SSL certificate?

SSL stands for Secure Sockets Layer. It is a protocol that was designed to keep communication over the internet safe. Data sent via an SSL connection is protected by a mechanism called encryption that prevents eavesdropping and tampering. SSL is an industry standard and is used by millions of websites to protect of online transactions with customers. Anyone who visits a website knows if the site has a valid SSL certificate by looking for a gold padlock icon on the web browser. Some SSL certificates can even turn the address bar of the browser green to even more visually increase customer's confidence. Also, the URL of any website using SSL, starts with https:// instead of http://. .

2. Do I need an SSL certificate for my site?

If your website contains logins or web forms getting personal information from customers or gets credit card information from customers, then you need to purchase an SSL certificate. If you do not secure your site with an SSL, there is a sure chance that the data can be intercepted by others and you lose the credibility of your website visitors. SSL certificates can also be used on web servers for Internet security and mail servers such as IMAP, POP3 and SMTP for mail collection / sending security. .

3. How to place an order for both domain and hosting?

How to place an order for both domain and hosting There are actually different ways of placing this order, but the steps below would highlight just one of them Visit www.hostgate.com.ng and click on Hosting->Shared Hosting (or simply visit https://www.hostgate.com.ng/shared-hosting.php) Next, check out all the available hosting packages and click on the Choose Plan link to order the approriate hosting package.

4. How to place an order for domain only?

There are actually different ways of placing this order, but the steps below would highlight just one of them. Before you proceed, click here to discover if you need only a domain name or if you also need a domain name. Visit Hostgate.com.ng and click on Domain Registration (or simply visit https://Hostgate.com.ng/domains/domain-registration.php) Next, enter your domain name in the field available, choose the domain extension and choose either domain registration or domain transfer. Once done, click the Check Now! button.

5. How to place an order for hosting only?

There are actually different ways of placing this order, but the steps below would highlight just one of them. Before you proceed, click here to discover if you need only a hosting account or if you also need a domain name. Visit Hostgate.com.ng and click on Hosting Plans (or simply visit https://www.hostgate.com.ng/hosting/shared-hosting.php) Next, check out all the available hosting packages and click on the Order Now link to order the approriate hosting package.

6. How do I manage my domain DNS?

You may manage the DNS of a domain without a hosting account by following the steps below Login to your clientarea Before you can add your zone, you have to ensure that the nameservers of your domain point to NameServer1: ns1.noserverfound.com and NameServer2: ns2.noserverfound.com You may click here to ensure that the nameservers of your domain are correct. Click on Domains -> Manage DNS on the secondary menu bar You may click the Add zone button to add a zone. (If you have already added a zone, you may click the Edit link to manage the zone). Enter the domain name and the IP address you will like to point the domain to. On the next page, you may add or modify the zone of your domain name If you already have a hosting account for your domain, simply login to the cPanel of your account by visiting yourdomain/cpanel and then click on Advanced DNS Editor to manage the DNS of your domain. If you have any issues with this, simply send a mail to support@Hostgate.com.ng.

7. How do i redirect a domain name?

To redirect a site, kindly follow the steps below; Change the nameservers of the new domain name to point to the primary hosting account. Wait for the changes made to propagate Login to your cpanel, click on redirect under Domains click on the main domain name from the drop down Add the domain name/ URL you wish to redirect. The parked domain name will be redirected to the main site which is also the primary domain name.